Refund policy

Thank you for shopping with 2chattychicks! We’re here to help.

Returns:

Please contact us via email or phone.
Our return policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging.
If your package was damaged during shipping, please:
1. Take a photograph of the damage.
2. Contact us within 5 business days.

Non-returnable items:

Please do not send your purchase back to the manufacturer.

Refunds (if applicable):

Once we receive and inspect your return, we will notify you via email. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at 2chattychicks@gmail.com.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at 2chattychicks@gmail.com and send your item to: 42 Chatel Dr, Little Rock AR 72223, United States.

Shipping:

To return your product, mail it to: 42 Chatel Dr, Little Rock AR 72223, United States.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.